Hendon Media Group - Article Archive

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Ingredients for success in the public safety contact center

By Kristyn Emenecker

Public safety answering points (PSAPs) are under constant pressure to perform.

(This article was originally published in Public Safety IT May/Jun 2010)
 

Training Through Realistic Simulation

By Bill Siuru

E-learning or distance learning allows geographically dispersed responders to be trained online.

(This article was originally published in Law and Order Apr 2006)
 
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