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Hendon Publishing

The Hendon Media Article Search System allows visitors to search online articles from any of our publications. Below is a list of articles matching your search criteria. Click on an article title to view the entire article.

Crisis Intervention Team

By TR Staff

The Crisis Intervention Team training teaches officers to deal with mentally ill subjects with a different approach.

(This article was originally published in Tactical Response May/Jun 2006)

Crisis Intervention Team

By Ed Sanow

This is a patrol-oriented, 40-hour training course based on the premise that special people have special needs, will respond in a predictable way, and deserve special care.

(This article was originally published in Law and Order Dec 2006)

Active Listening vs. Effective Listening

By Tim Christol

Besides using skills of active and reflective listening, by applying the techniques of effective listening, negotiators may move beyond simply being a "venting agent" to becoming a "change agent."

(This article was originally published in Tactical Response May/Jun 2008)

Team Approach to Crisis Negotiation

By Todd Nelson

There are three primary goals of any negotiation: to negotiate, to keep track of what’s going on, and to make decisions about the negotiation. But one person cannot handle all three tasks at once. The ideal crisis negotiation team consists of five people: the primary negotiator, the coach, the scribe, the float or intelligence officer, and the negotiator commander. Each of these people has their own role within the negotiation process.

(This article was originally published in Tactical Response Jan/Feb 2010)

NTOA's Annual CNT Conference


This year marks the 11th annual Crisis Negotiations Conference held by the National Tactical Officers Association. Each year’s conference provides a greater roster of talented and experienced speakers, and this year will be no different. Here is a review of last year’s CNT conference and the topics addressed by many of the speakers.

(This article was originally published in Tactical Response May/Jun 2011)
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