Hendon Media Group - Article Archive

The Hendon Media Article Search System allows visitors to search online articles from any of our publications. Below is a list of articles matching your search criteria. Click on an article title to view the entire article.

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Orchestrating the Future of Mission Critical Dispatch

By Cranmore, Mark

Console technology should be deployed to help eliminate the complexity of managing a cluttered legacy dispatch console configuration. A single organized screen on the console allows dispatchers to complete multiple tasks at once while eliminating the need for multiple screens.

(This article was originally published in Law and Order Apr 2014)
 

California Agency Turns to Twisted Pair to Link Radios with Smartphones

By James Mustarde

California Agency Turns to Twisted Pair to Link Radios with Smartphones

(This article was originally published in Law and Order Feb 2014)
 

Raytheon and Twisted Pair Solutions Unveil Next-Generation Dispatch Center

By Jennifer Gavigan

Raytheon and Twisted Pair Solutions Unveil Next-Generation Dispatch Center

(This article was originally published in Law and Order Aug 2013)
 

Mission-critical GIS capabilities for 9-1-1 call centers

By Sarah Bajek

When an emergency call is received at the Cattaraugus County 9-1-1 Center in Little Valley, NY, the county communications specialists spring into action, determining the emergency, establishing the location, and dispatching first responders to the scene.

(This article was originally published in Public Safety IT Nov/Dec 2008)
 

California’s wireless / VoIP deployments

By Stephenie Slahor

The state of California wants to enable public safety answering points (PSAPs) to provide the fastest, most reliable, cost-effective, and secure access to emergency services, from any device, anywhere in California. It is a lofty goal, for certain, but one that is attainable, according to James M. Thompson, California’s Wireless E9-1-1 project coordinator (jim.thompson@dgs.ca. gov).

(This article was originally published in Public Safety IT Jan/Feb 2009)
 

Hybrid systems for LMR

By Stephenie Slahor

Needs grow for public safety, but the budget doesn’t always keep up with those needs.

(This article was originally published in Public Safety IT Jan/Feb 2010)
 

Collier County, FL Emergency Services Center

 

With a population of more than 315,000 citizens, Collier County is the second largest county in Florida, just behind Palm Beach County.

(This article was originally published in Public Safety IT Jan/Feb 2010)
 

Mifflin County bulletproofs critical 9-1-1 communications system

By Phil Lucas

The Mifflin County, PA Office of Public Safety oversees emergency management, public safety and 9-1-1 communications.

(This article was originally published in Public Safety IT Jan/Feb 2010)
 

Speech analytics uncovers trends in call data

By Tim Burke

Early in 2009, Chester County, PA, was struggling with an arson spree. The FBI, ATF, City, County and the fire department set up a multi-agency task force to try to solve the arsons.

(This article was originally published in Public Safety IT Jan/Feb 2010)
 

Ingredients for success in the public safety contact center

By Kristyn Emenecker

Public safety answering points (PSAPs) are under constant pressure to perform.

(This article was originally published in Public Safety IT May/Jun 2010)
 
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