Hendon Publishing - Article Archive Details

Print Article Rate Comment Reprint Information

Extended Warranties for Police Vehicles

Written by Roxie Thomas

The Dodge Charger and Magnum police vehicles come from the factory with a backup package that consists of a Limited Powertrain Warranty that’s good for three years and 36,000 miles. Dodge Charger and Magnum police vehicles are also covered by a special paint warranty that is in force for five years and/or 50,000 miles, whichever comes first.

What about the Lifetime Warranty Chrysler is advertising? Does that apply to Dodge police vehicles? No. Chrysler’s Lifetime Powertrain Limited Warranty is not available for law enforcement or government vehicles. The Lifetime Warranty being advertised only covers vehicles sold to and driven by the general public. That warranty is designed with the average consumer’s driving habits in mind.

Law enforcement and government vehicles are subjected to excessive miles and unusual wear and tear. Plus, the components used on the Dodge Police Vehicles are not the same found on vehicles used by the public. Police vehicle engines transmissions, suspensions, electrical systems and other components are specifically designed for the more demanding, and sometimes extreme, driving situations.

That said, the 3-year/36,000-mile protection that Chrysler does provide on its police vehicles covers the complete powertrain, and that includes the engine, transmission, and drive system. That coverage may suit the length of service on the units you run, however, some police departments and government agencies require a longer period of warranty backup on their vehicles.

How do you provide backup for vehicles that go beyond the 3-year/36,000-mile limit provided by Chrysler’s Limited Powertrain Warranty? The answer is simple: Chrysler service contract plans. Chrysler LLC offers a number of service contract plans for fleet police vehicles. In fact, there are specific Chrysler service contract plans that deliver the best protection for each individual fleet. You can choose from PowertrainCare®, Added Care Plus® or MaximumCare®.
These plans provide the time and mileage combinations that might better meet your fleet’s individual needs. And when you choose from among the available Chrysler service contract plans, you can select either a $50 or $0 deductible with coverage options starting at 3 years/60,000 miles and up to 6 years/100,000 miles, whatever best serves your needs and your budget.PowertrainCare covers the engine, transmission and driveline systems. Added Care Plus covers the same items as PowertrainCare and adds steering, engine cooling and fuel, expanded electrical, front and rear suspension, A/C, ABS, power group, luxury group and instrumentation. MaximumCare offers complete mechanical component coverage beyond 3 years/36,000 miles for the term selected.

Please note that all Chrysler service contract plans must be purchased at the time of vehicle delivery. If you have any questions about the plans described here or additional coverage options, please call Chrysler Service Contract at (800) 521-9922.

Individual companies that specialize in upfit applications for law enforcement and government vehicles provide their own warranties on the work they perform. The actual equipment selected for upfitting, i.e., lightbars, sirens, electronics, is usually covered by the individual manufacturer’s product warranty.

Upfitter’s Manual
Chrysler offers an upfitter / modification manual that serves as a guideline for upfitters. You can obtain a copy of the manual at www.fleet.chrysler.com by using the following path: Government> Learn> Police Vehicle Line. For upfit concerns or questions, please direct your inquiries to: Walt Melen, Chrysler’s police technical / upfitter support manager, at (248) 512-7444.

If your department does not have a designated upfit company, Chrysler has partnered with Canfield Equipment to provide law enforcement departments and government agencies with various upfit packages. You can view the packages available through Canfield Equipment at www.canfieldequipment.com

When your personnel are on the road or in the field, questions often arise, and you turn to your support team for answers. Chrysler has eight fleet service managers and eight fleet technical support managers in the field to assist you with any and all service concerns. These people’s names and phone numbers can be obtained by going to our Web site at www.fleet.chrysler.com. If you require additional support information, contact George Bomanski directly. George is the lead service member on the team and can be reached at gmb5@dcx.com or at (407) 257-1532.

For sales and product questions, Chrysler has eight government managers. Their names, contact information and the location of their assigned regions can be obtained on our Web site at www.fleet.chrysler.com. The author is the senior manager of the Government Sales Group and can be reached at (202) 414-6720 or at the e-mail below.

Roxie Thomas is the senior manager of GSA/Government Sales at Chrysler. She can be reached at rap17@dcx.com.

Published in Police Fleet Manager, Mar/Apr 2008

Rating : Not Yet Rated


Comments

Comment on This Article

No Comments


Related Companies

ChryslerDodge
 

Related Products

Vehicle MaintenanceVehicle TechnologyVehicle Warranties
 

Events and Tradeshows: LAOPFMTRPSIT
Latest News: LAOPFMTRPSIT
 
Close ...