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GeoComm is Microsoft certified partner

GeoComm, a developer of public safety software for 9-1-1 call location, data management and situational awareness, announced becoming a Microsoft certified partner. As a certified partner, GeoComm now has access to training, software and a worldwide knowledge base provided by Microsoft.

GeoComm’s team had to meet a stringent set of requirements, including customer references, to become a certified partner for networking infrastructure solutions. Its technical team will continue to train and incorporate advanced technology and knowledge to its software design, programming, testing and implementation services.

GeoComm is an integrated GIS and public safety consulting firm, creating systems for 9-1-1. These systems originate from three dedicated angles: accurate map development, highly functional mapping software and comprehensive consulting services ranging from wireless Phase I and II planning to two-way radio and networking to CPE, RFP and PSAP consolidation studies.

OnSSI enhances NVR integration with Ocularis

On-Net Surveillance Systems Inc. (OnSSI), a developer of professional IP video surveillance solutions, announced the expansion of its Ocularis open-architecture platform to include integration with third party NVRs, recorders and managed NVRs. This expanded integration initiative further extends the availability of Ocularis’ intuitive advanced user interface, alerting system and investigative tools, to the continually growing number of users who would like to migrate to, or have deployed, IP video surveillance management solutions.

Ocularis’ video-centric Physical Security Information Management (PSIM) platform and state-of-the-art user interface and experience allow enterprise users to manage multiple vendors’ security products under a single umbrella. Video and data information from analog and IP cameras, encoders, NVRs, video storage systems, access control, fire and alarm systems, video content analytics can be correlated, conditioned, and digested to provide concise alerts and visualization of predefined security events.

Intergraph provides 9-1-1 education

In support of National 9-1-1 Education Month in April, Intergraph® made available to public safety agencies nationwide an industry association-approved 9-1-1 Education Toolkit to promote awareness about the most effective use of 9-1-1 emergency services to aid 9-1-1 call centers, first responders and the public.

The 9-1-1 Education Toolkit created by Intergraph in cooperation with industry associations includes tips and other information about the correct use of the 9-1-1 system that public safety agencies can provide free of charge to their constituents to help promote community awareness. It features an at-a-glance citizens’ guide for requesting emergency services, as well as a design template for a refrigerator magnet with quick reference tips for calling 9-1-1. The 9-1-1 Education Toolkit is a collaboration between Intergraph and leading public safety industry associations: 9-1-1 Industry Alliance (9IA); the Association of Public-Safety Communications Officials (APCO) International; the E9-1-1 Institute; the National Academies of Emergency Dispatch (NAED); the National Association of State 9-1-1 Administrators (NASNA) and NENA.

Radio IP expands solutions with ipUnplugged

Radio IP Software Inc. acquired ipUnplugged™ AB, a Stockholm, Sweden-based developer of network services software for seamless and secure roaming across public and government LANs, WLANs, 3G (GSM-GPRS/EDGE/HSPA, CDMA-EVDO) and 4G (Mobile WiMAX, LTE) wireless networks.

Under the terms of the transaction, Radio IP Software has purchased the assets of ipUnplugged AB, which include the ipUnplugged product portfolio featuring its Mobile Client, Roaming Client, Roaming Gateway and Roaming Server software, as well as intellectual property including source code technology, trademarks and pending patents. The ipUnplugged products are sold directly and via authorized resellers typically for government-sector contracts in Europe, North America and around the world.

DCC improves security, functionality in software

Dialogic Communications Corp. (DCC), a PlantCML® company and global leader in emergency notification technology, released The Communicator!® NXT, version 4.1. This DCC update delivers greater functionality through a number of new features and product enhancements. Among these modifications are increased security measures, expanded remote activation capabilities, improved text-to-speech, and the addition of several new system reports.

Application security has been strengthened by adjusting the minimum requirements for PINs and passwords within The Communicator! NXT, version 4.1. System administrators have gained tighter control over users who are logged in, or locked out, of the application, helping them better manage permissions. The Communicator! NXT 4.1 will also now send notifications to designated individuals, alerting them once a notification “scenario” has been activated or the backup system has been accessed. Remote activation has been expanded, allowing notifications to be initiated from any HTML-supported mobile device (e.g., BlackBerry®, Palm, Nokia, etc.).

Memex integrates software with Oracle GIS

Memex Inc., a provider of intelligence management and other law enforcement solutions, announced the integration of its search and analysis solutions with Oracle GIS (geographic information system) modeling and mapping technology.

With this announcement, Memex now has expanded its GIS capabilities to include interfaces to both Oracle and ESRI, two of the biggest players in the GIS software marketplace. The NorthEast Ohio Regional Fusion Center is the first to benefit from Memex’s expanded GIS capabilities, enabling it to utilize the Oracle Spatial databases to geocode and analyze data. Analysis is enhanced by the visualization and geographic features made available by interfacing with mapping software.

NEC advances public safety network

NEC Corp. of America (NEC), a provider of network, IT and identity-management solutions, announced that the Emergency Telephone Systems Board of Grundy County, IL, deployed its digital microwave radio systems to enable interagency communication and enhanced sharing of critical safety information between the county’s public safety agencies. Grundy County sought to upgrade its legacy communications infrastructure to improve access to critical citizen safety information across countywide law enforcement, fire department and emergency medical locations.

The NEC solution deployed includes a mix of NEC digital microwave radio solutions, including the NLite® E and NLite L radios. To connect the county’s public safety network with the county’s general IT infrastructure and traffic-highway department system—all over an IP environment—Grundy County turned to NEC’s NLite E point-to-point wireless access system. The radio system offers Grundy County a scalable solution with throughput levels of over 150 Mbps within a 30 MHz bandwidth, which is essential in ensuring high availability of the county’s back-end communications system.

IAFC, SkyTerra publish interoperability paper

The International Association of Fire Chiefs (IAFC) Technology Council, in cooperation with SkyTerra Communications, published an extensive information paper on the Satellite Mutual Aid Radio Talkgroup Program (SMART™) and how it enables and improves interoperable communications for public safety operations. The paper, “A SMART™ Model for Interoperable Communications,” provides an in-depth look at the network of nationwide and regional talk-groups that provide effective, interoperable communications for pubic safety and emergency response operations. The program is managed and administered by a variety of federal, state and local public safety organizations. The paper was developed by the IAFC Technology Council.

In the paper, Werner describes how the SMART program tackles the financial and governance challenges that often impede the development of interoperable public safety communications. To use the SMART program, an agency must subscribe to SkyTerra’s service. The paper is available for free download on the IAFC’s website ( or by going to the SkyTerra website ( Printed copies of the paper can be requested at

Lewis County, TN picks Emergency CallWorx

Emergency CallWorx (ECX) has been selected by Lewis County, TN, to provide a multi-agency next generation E9-1-1, mapping and computer-aided dispatching (CAD) system. The browser-based product design enables Lewis County’s law enforcement, fire and EMS agencies to receive and handle leading-edge telephony, wireless and Voice over Internet Protocol (VoIP) communications.

Lewis County will be one of the first multi-agency public safety answering points (PSAP) in the Southeast ready for Next Generation 9-1-1 telephony and communication standards. While NG9-1-1 standards require far greater integration between 9-1-1 telephony, mapping and CAD, the ECX solution was developed from the ground up to combine those three traditionally disparate technologies.

TriTech nabs airport contract in Minneapolis - St. Paul

TriTech Software Systems was awarded a contract to provide an integrated public safety solution for Metropolitan Airports Commission, which manages and operates the Minneapolis-St. Paul International Airport (MSP) and its six reliever airports. TriTech will be implementing its VisiNet enterprise solution of VisiCAD Command™ computer-aided dispatch; VisiNet Mobile™ data application; and VisiNet Law RMS™ records management solutions for the Emergency Communications Center and Police Department at MSP.

VisiCAD Command enables agencies to efficiently manage all calls, incidents and resources to ensure timely emergency response. VisiNet Mobile seamlessly extends CAD historical, incident and unit information to the police and fire vehicles in the field. VisiNet Law RMS easily captures, stores, edits and retrieves valuable information, records, documents and files pertinent to airport police and public safety activities and events. The VisiNet enterprise solution is scalable to meet an agency’s current and future needs.

Raytheon adds analysis software to radio system

Raytheon partnered with Tyler, TX-based The Genesis Group to integrate analysis software into the P25net digital land mobile radio system. With this software, P25net system owners and individual agencies will now have diagnostic functionality to decode, store and analyze call data to ensure optimal system performance.

P25net is an advanced digital land mobile radio system that is compatible with P25 radios and other manufacturers’ P25 radio systems. The GenWatch3® software adds a network management tool to the system that includes live data viewing and reporting capabilities. Under the terms of the agreement, Raytheon will resell the software as an option to P25net customers.

Louisville Jefferson Metro selects Axios Systems

Axios Systems, a leading provider of IT service management (ITSM) solutions, announced Louisville Jefferson Metro has rolled out Axios Systems’ ITIL-based solution, assyst, to support 6,000 end users across 46 government and quasi-government agencies.

Louisville Jefferson Metro provides a wide range of services to 700,000 residents in a 386-square-mile area of Kentucky. In 2006, the organization embarked on a mission to become more efficient and improve the effectiveness of its IT infrastructure. It began educating its employees on the IT Infrastructure Library (ITIL) and made a commitment to have 100% of its IT team ITIL Foundation certified.

A 12-person selection team was assembled to choose the new ITSM solution, and assyst was deemed as providing the “best value” in comparison to two other short-listed vendors. The selection team determined that assyst was the most effective, both financially and functionally, in regards to Louisville Jefferson Metro’s 200 solution requirements.

Miami-Dade Fire Rescue chooses NICE Inform

The Miami-Dade Fire Rescue Department (MDFR) selected NICE Inform and other NICE security solutions, to capture and manage its emergency communications. The NICE solutions will be used to record and manage 9-1-1 and radio emergency communications in the dispatch center, as well as VoIP admin phone lines. The new NICE solutions will replace an outdated system, making it easier for MDFR to process public records requests and reconstruct and retrieve emergency call scenarios for training purposes.

NICE Inform, NICE’s multimedia incident information management solution, captures and seamlessly synchs voice, video with other multimedia information for comprehensive incident reconstruction. NICE Inform can be tailored to the specific needs of command and control centers for first responders and homeland security, transportation, government, universities, utilities and other organizations, to deliver improved collaboration, operational efficiency, and enhanced safety and security.

Canadian police replace LEAP with LINK

A new records management system known as LINK will be progressively rolled out from late 2009 after Victoria Police recently selected an internationally renowned package to replace the Law Enforcement Assistance Program (LEAP) system. The development follows an extensive process with Victoria Police awarding the software contract to Canadian company Niche Technology.

Niche’s Records Management System is currently used by 26 police organizations across Canada, the United Kingdom and Queensland. The LINK project team worked closely with the Commissioner for Law Enforcement Data Security (CLEDS) on system security issues as part of the process.

LEAP was implemented in 1993, and in 2005, the state government announced that it would fund the replacement of the system. The LINK project commenced in mid 2006 and is scheduled to be completed over a five-year period. Implementation of the system and training for LINK users are due to be progressively rolled out across Victoria over 12 months commencing in late 2009.

APCO brings public safety training to Middle East

The Association of Public-Safety Communications Officials (APCO) International announced that its training arm is reaching to Saudi Arabia in an effort to help secure a local university. King Abdullah University of Science and Technology (KAUST) accepted the APCO Institute’s proposal to provide an all-inclusive training program for communications personnel in its new communications center.

KAUST’s core campus occupies more than 36 million square meters on the Red Sea, and sits about 80 kilometers north of Saudi Arabia’s second largest city, Jeddah. KAUST’s goal is to advance the mission of the university by providing and maintaining a safe and orderly learning environment for the KAUST community. As part of this effort, KAUST will staff a 20-person communications center and utilize all of the APCO Institute’s training programs and support software. The training will be conducted over a three-month period by APCO Institute Adjunct Instructor Mark Boudreaux, director of Terrebonne 911 District in Louisiana.

Published in Public Safety IT, May/Jun 2009

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