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ABM Software improves covert policing down under

 

ABM Software is a global provider of software solutions to improve the management of covert operations. ABM has over 15 years of experience in developing business-critical systems for improving the management of information and adherence with procedures as required by corporate policy or government legislation.

In North America, ABM specializes in solutions for law enforcement agencies, providing some of the most advanced systems for covert policing available anywhere in the world today, particularly with regard to the management of confidential informants, witness protection programs and undercover operations.

ABM has been developing software solutions for U.K. policing for the last 15 years. They now provide business critical applications to over 70 percent of the United Kingdom’s police forces and agencies, including The Metropolitan Police Service, The Police Service of Northern Ireland and Strathclyde Police.

ABM provides software solutions for several key areas: Covert Policing; Information Management; Child and Vulnerable adult protection; Charting and spatial mapping analytics.

Western Australia Police

Forming the second phase of implementation, Western Australia Police (WAPOL) has signed a five-year contract with covert policing software specialist, ABM, for the provision of abmpegasus Source Management. Part of the abmpegasus suite of cutting-edge covert management tools, the solution will provide a complete system for confidential informants, encompassing their recruitment, handling and management, to reduce liability while increasing informant performance and accountability.

In December 2009, WAPOL went live with abmpegasus Protected Persons providing a sound management and recording tool for day-to-day activities while supporting protected witnesses. WAPOL used this implementation as a measure to help assess the reliability and suitability of the software prior to purchasing an additional module.

Chris Dawson, Deputy Commissioner at WAPOL explained: “We were looking for a system to help with the daily management and consolidation of confidential informants across the state of Western Australia. A recent review of the way in which we record and manage Human Sources has resulted in a decision to move away from our present manual paper-based solution to a commercially available, best practice solution.

Following the successful implementation of Protected Persons in the first phase, ABM was once again identified as the only solution provider to meet all of our business needs.”

Alastair Luff, managing director of ABM said: “This is a fantastic opportunity for us as law enforcement organizations around the world are watching the progress that is being made in Western Australia. We hope that their progress and excellence in covert policing will encourage other law enforcement agencies to adopt our best practice solutions.” In the United Kingdom, abmpegasus Source Management is already used by 80 percent of Police Services, providing a management platform in line with relevant legislative requirements and established best practices.

In today’s climate of global terrorism and organized crime, the need for the effective deployment of Human Intelligence Sources cannot be over-emphasized. Overt policing methods carry significant cost and can often fail to generate the required “intelligence.” The ability of an agency to effectively manage Sources to meet these demands is significantly increased by the incorporation of ABM’s Source Management Module into an agency’s existing infrastructure.

As WAPOL is responsible for policing the largest, single police jurisdiction in the world covering 2.5 million square kilometers, a key requirement of the system was that all 162 police stations in the state be able to manage any duplication of registrations and manage any deconflictions across WAPOL. At strategic level, Source Management will facilitate the production of management information and statistics to assist in productivity and management of finances. At day-to-day level,

Source Management facilitates efficiency savings through easy access to, and dissemination of, intelligence and information, thereby reducing the re-keying of vital information across multiple systems. Furthermore, Source Management facilitates workload prioritization, helping senior officers manage information and authorizations. Source Management was implemented over the summer months, with WAPOL personnel spending most of August in the United Kingdom. During this time the Source Management module was configured to meet the operational needs of WAPOL while also providing indepth user and administrative training in the new module. The implementation is expected to be completed by the end of the year.

abmpegasus™ Source Management

abmpegasus™ Source Management is the most successful IT solution available anywhere in the world today for the management and oversight of Covert Human Intelligence Sources (CHIS). Used by 80 percent of U.K. Police Services, the covert policing software provides a management platform in line with relevant legislative requirements and established best practice.

The success of ABM’s Source Management software is due to a 10-year investment by ABM, supported by U.K. Policing. Extensive research and consultation with established experts in covert law enforcement have led to the development of this cutting-edge product, designed to meet the needs of any 21st century law enforcement agency.

ABM’s CHIS management software provides the necessary framework for the management of all types of Human Intelligence Sources. The module seeks to maximize accountability while enhancing the productivity of each source. When it comes to providing assurance for an increasingly demanding public with regard to legal ethical behavior and productivity, Source Management is a “must have” for anyone involved in human intelligence source management.

In today’s climate of global terrorism and organized crime, the need for the effective deployment of Human Intelligence Sources cannot be over emphasized. Overt policing methods carry significant cost and can often fail to generate the required “intelligence.” The ability of an agency to effectively manage sources to meet these demands is significantly increased by the incorporation of ABM’s Source Management Module into an agency’s existing infrastructure.

Key benefits include: Delivers functionality in line with established best practice and legislation; Improved financial monitoring and control of payments and rewards; Enhanced profiling to match CHIS to problem areas; Professional and accountable working practices inline with RIP (SA) and National Codes of Practice.

Published in Public Safety IT, Sep/Oct 2010

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