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C4i Singapore office opened

In Singapore, C4i announced the opening of its Singapore Branch office. C4i Singapore will be responsible for addressing the growing markets in Asia. The opening of this office is the latest step in a long term commitment to the region by C4i allowing rapid response to the needs of customers in the region. This opening of the Singapore office coincides with the successful commissioning of C4i’s latest Air Traffic Control voice system at Seletar Airport, Singapore.

Peter Harrison (C4i Managing Director) and Andrew Heath (C4i International Business Manager) were in Singapore to make the announcement. This branch office represents the second permanent office to be established for C4i outside of Australia since it opened its US subsidiary C4i Inc in 2001. Over the last four years C4i has successfully exported a number of national and tactical SwitchplusIP Defence and Public Safety systems to the region and intends to continue this trend.

TriTech National Support Center provides mission critical support

TriTech Software Systems announced the establishment of a Center of Excellence to strengthen its level of service and support offerings for TriTech customers. Located at TriTech’s office in Decorah, Iowa, the TriTech National Support Center supplements the existing support infrastructure with additional resources and increased availability of support services. The specialized team is dedicated to providing exceptional and timely customer support. The Center is an important TriTech corporate initiative aimed at ensuring high levels of customer satisfaction through improving the quality, delivery and support of TriTech products and services.

Counter Terror Expo US to debut in Spring 2012

The inaugural Counter Terror Expo US will debut May 16-17, 2012 at the Walter E. Washington Convention Center in Washington, DC. This first-of-its-kind expo and conference will bring together the United States’ complete counter-terror community, including federal and state agencies, Department of Defense (DoD), police and first responders along with those responsible for securing the nation’s vital infrastructure in both the private and public sector, to bolster collaboration in counter-terror efforts.

Counter Terror Expo US will gather more than 150 internationally recognized experts to debate current issues, define operational strategies, and to help shape future policy. The event will address some of the most important topics impacting the security world including cyber security and electronic terrorism, emergency services, global counter-terrorism and critical national infrastructure protection. Counter Terror Expo US is expected to debut with over 50,000 square feet of exhibit space and more than 200 U.S. and international exhibitors ranging from security and technology companies to emergency response providers. The inaugural event is targeting a broad range of attendees including decision makers within the US Armed Forces, state and local governments, and law enforcement as well as private sector security professionals representing a diverse base of industries critical to ensuring national security.

Interop Technologies to provide hosted CMAS solution to metropcs

Interop Technologies announced that MetroPCS Communications, Inc. has selected Interop’s hosted Commercial Mobile Service Provider (CMSP) Gateway. The Interop solution provides an affordable way for MetroPCS to deliver Commercial Mobile Alert System (CMAS) alert messages to subscribers with CMAS-compatible handsets. Interop’s solution, which has been designated a Certified CMSP Gateway Host by the Federal Emergency Management Agency (FEMA), ensures compliance with CMAS standards in time for the Federal Communication Commission (FCC) implementation deadline of April 2012. Certification eliminates the need for operators to spend time and resources conducting testing with FEMA and ensures they can deliver Presidential, Imminent Threat, and AMBER alerts as soon as they become available.

Critical Messaging Association announces new name

The American Association of Paging Carriers has changed its name to the Critical Messaging Association (CMA). The Association, which was founded in 2002, is the only U.S. trade group for companies that provide paging and critical messaging products and services. CMA has launched a new website in conjunction with the name change, The website allows new members to join online and gives existing members the ability to update company and employee information and pay dues online. In addition to networking with other CMA members and an alliance with the European Mobile Messaging Association, CMA provides regulatory advocacy on key industry issues. CMA will hold its 2012 Global Critical Messaging Convention March 27-29 in Austin, Texas.

TeleCommunication Systems’ Commercial Mobile Alert System receives FEMA certification

TeleCommunication Systems, Inc. (TCS) announced it has received certification by the Federal Emergency Management Administration (FEMA) for its Commercial Mobile Alert System (CMAS). The company successfully met FEMA’s CMAS ATIS/TIA J-102 (Section 5.3–Inter-Gateway Test Cases) standards testing in order to qualify for the certification.

With this CMAS certification, wireless carriers utilizing TCS’ system are assured of interoperability testing (IOT) compliance in time for the April 7, 2012 CMAS implementation deadline and will not need to spend additional time and resources going through the testing process. There are approximately 140 wireless carriers who have opted to participate in FEMA’s program, either in full or in part.

CMAS will deliver 90-character, geographically targeted alerts about imminent threats to life and property, Presidential Alerts (such as a notification of a terrorist attack) and AMBER alerts. Mobile phone subscribers in the area at risk will receive the alerts in the form of a short text message and a special sound and vibration on any CMAS-compliant handset. The alert will notify mobile phone users of the emergency and tell them how to obtain additional information regarding it.

Narrow-banding audio quality improved by Pryme’s new Turbo-Boost™ speaker transducer

With the impending FCC mandate, Pryme met with their speaker provider to engineer a solution. The result is Pryme’s Turbo-Boost™, a new transducer that is smaller, yet more powerful. It has a built-in frequency response curve optimized to the characteristics of narrow-banded analog or digital modulated radios. Even in extremely noisy environments, Pryme’s Turbo-Boost speaker transducer delivers crystal clear audio to the user’s ear. Pryme’s new speaker transducer is a simple, inexpensive way to fix one of the most important factors: Reception.

BMS announces new HD airborne transmitter

Broadcast Microwave Services, Inc. (BMS) announced its next-generation airborne transmitter, the Heli-Coder 4 (HC4). The product is designed for fixed- and rotary-wing aircraft, and is small enough that it can also be used in watercraft, land, unmanned air or ground vehicle applications. Among the new technological features in the HC4 are: Transmits HD (high definition) or SD (standard definition) video; Offers choice of video compression using H.264 or MPEG-2 to be compatible with existing receive site equipment; Configurable Ethernet port for transmitting streaming IP (Internet protocol) data; GPS (global positioning system) receiver and data interface for tracking and mapping purposes; 10 W RF output power in a compact case, only 5” W x 9” D x 6” H (127 x 229 x 153 mm); Geo-Point™ capable: Geo-Point is BMS’ proprietary receive site software that uses metadata from the aircraft video camera to display at the receiver, the bearing and distance of the target video location from the compatible BMS receiver.

Tiger IT Leverages Lumidigm Advantage to Create AFIS/Iris Matching

System Lumidigm announced that Tiger IT Bangladesh Limited is providing a complete criminal identity solution, including iris and fingerprint biometrics and a database upgrade, to the Rapid Action Battalion (RAB) office in Bangladesh. Tiger IT sought out Lumidigm’s reliable Venus fingerprint sensors for the project in order to provide the RAB with the best tools available for tracking and investigating criminal activities. Tiger IT began work on the project in June and has successfully migrated the original RAB database into the new files. Training was provided by Tiger IT and concluded in October. Tiger IT provided resources in areas such as data migration from the existing system to the new system, de-duplication of records, enrollment application for capturing demographic and biometric data, the AFIS and iris matching system, database system and installation of all software and hardware.

Montana Public Safety Agencies Use Secure Cloud for Data Sharing Solutions

The Montana Department of Justice (MDOJ) recently reached a Memorandum of Understanding (MOU) with the Datamaxx Group (Datamaxx) to allow all Montana public safety agencies to utilize the Datamaxx Secure Cloud. Datamaxx Secure Cloud Solutions provide direct access to private law enforcement networks and homeland security information sources via the industry’s first and only FBI and Nlets-audited cloud. Leading the way in the state of Montana is the Fort Benton Police Department. In December, 2011, the Department began subscribing to and using the Datamaxx Omnixx Force Mobile solution – a state-of-the-art law enforcement mobile data solution that enables officers to access mission critical data and perform daily duties wirelessly from the law enforcement vehicle.

Sterling Heights, Mich. Police use New World Systems’ software to locate suspects

New software and technology from New World Systems is providing the Sterling Heights, Mich. Police Department with easy access to critical information that is enhancing investigations.

On Jan. 18, 2012, a masked man entered a Sterling Heights pharmacy attempting to get narcotics. After a brief struggle with the pharmacist the man fled, leaving behind a prescription bottle with a partial name, and a witness able to provide a vehicle description. Sterling Heights Detectives looked up the probable name in state databases but found the suspect’s address to be too far away from the location of the crime. When Detectives ran a Global Name Search using New World’s software, they not only found a match and a local address, but discovered that information on the individual had been updated only 48 hours earlier. Using the address and information from New World’s solution, the Police Department was able to find the house with the vehicle matching the description they received and make an arrest.

Last year, the Sterling Heights Police Department replaced their public safety system with New World’s Aegis™ Computer Aided Dispatch, Law Enforcement Records Management, Fire Records, Mobile Computing and Field-Based Reporting software.

Published in Public Safety IT, Jan/Feb 2012

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